Smart Property
Management That Works
Complete management solutions for residential rentals, vacation properties, and multi-family units.
Expert Property Management. Future-Ready.
Get the great returns without the daily hassle.
Advanced Guest Support
We handle guest messaging and check-ins with perfectly timed responses.
Seamless Maintenance
Every turnover is spotless. We coordinate cleanings and maintenance based on your bookings.
“I get the income of a superhost without doing the work.”
- Steve, Landlord
Steve increased his monthly income by 23%
Whether you’re a first-time host, a busy professional, or based overseas, we handle everything.
24k+ Guest Stays Hosted
Landlords trust TUA to increase earnings and improve experiences.
Complete Hands-Off Solution
We handle listings, pricing, communication, and payments. You track results.
How it works
A proven system to maximise returns with minimal effort.
1. Property Setup
We assess your property and create optimised listings.
2. Smart Management
Our technology handles pricing, bookings, and communication.
3. Local Operations
Our team manages cleaning, maintenance, and inspections.
4. Tracking
You monitor results through your personalised dashboard.
Coming Soon
Everything you need. Nothing you don’t.
The complete owner experience.
Smart Access
Home Automation
Streamlined check-ins with ultra-secure digital locks and remote access management for guests.
Guest Communication
Messaging
Professional handling of all inquiries, bookings and support requests with quick responses.
Pricing Strategy
Smart Pricing
Our strategy updates your rates daily to match demand and maximise income.
Property Care
Maintenance & Cleaning
Coordinated cleaning, maintenance, and inspections after every guest stay.
Financial Clarity
Accounting
Stay on top of your income. Every payout is clear, itemised, and easy to track.
Proactive Protection
Security
Early issue identification and rapid resolution before problems affect your property.
Why more landlords are switching to The Upgrade Authority (TUA)
See how we stack up against our competitors, or going it alone.
Features Features
TUA TUA
High Street Agent Agent
DIY
Property Listing Setup Property Listing Setup
This is the tooltip
IncludedIncluded
ManualGuest Communication (24/7) Guest Communication (24/7)
This is the tooltipIncluded
PartialYou ManageGuest Screening & Support Guest Screening & Support
This is the tooltipIncludedPartialManualBooking Platform Sync Booking Platform Sync
This is the tooltipSynced CalendarVariesManualCleaning & Maintenance Scheduling Cleaning & Maintenance Scheduling
This is the tooltipAutomatedVariesManualEarnings and Activity Tracking Earnings and Activity Tracking
This is the tooltipDetailedBasicManualContracts and Compliance Contracts and Compliance
This is the tooltipBuilt InCosts ExtraYou HandlePayouts and Work Approvals Payouts and Work Approvals
This is the tooltipItemisedLimitedManualLocal On-the-Ground Support Local On-the-Ground Support
This is the tooltipIncludedVariesManualSmart Pricing Engine Smart Pricing Engine
This is the tooltipAI-DrivenHidden FeesManualMonthly Fee Transparency Monthly Fee Transparency
This is the tooltipClear PricingHidden FeesNoneReady to earn more with less effort?
Get the income of a superhost without lifting a finger.
Nick & Lorna
“I can honestly say the level of service and attention to detail is at the highest possible level.”
on Trustpilot KW
“A really responsive and helpful team who work hard to keep guests and tenants both happy and comfortable during their stay.”
Kweku Amonoo-Quyst
SA
“I’ve been in business 20 years and had experience with many agents. TUA are one of the top.”
Sandra
JE
“They not only made the place more efficient and scalable, but also appealed to a wider range of guests.”
Jennifer
Frequently Asked Questions
Quick answers to help you make the switch with confidence.
Still have questions? Get in touch
What does “Fully Managed” actually include?
We handle everything from listings and pricing to guest communication, cleaning, maintenance, compliance, and payouts. You monitor results through your personalised dashboard whilst we manage every aspect of your short-term rental operations.
How do you optimise my property listings across platforms?
We create professional listings across booking platforms with high-quality photography and compelling descriptions. Our smart pricing strategy updates your rates daily to match demand and maximise income from your property.
What happens if guests cause damage or don't follow house rules?
We handle guest screening and support throughout their stay. If issues arise, we coordinate repairs and work with guests to resolve problems quickly while protecting your property through our proactive monitoring approach.
How do you manage cleaning and turnovers between guests?
We coordinate professional cleaning teams after every guest stay following detailed standards. Our system schedules cleaning based on your bookings and conducts inspections to ensure your property maintains premium standards for guests.
Can I choose my own cleaning teams and maintenance contractors?
Absolutely. Use your preferred service providers or our vetted network of local professionals. We ensure competitive rates and quality standards whilst every service is scheduled and approved via your dashboard for complete transparency.
What are your management fees for short-term rentals?
We offer transparent, performance-based pricing with no hidden charges. Our competitive fee structure includes all services from listing management to guest support with clear monthly fee transparency so you understand exactly what you’re paying.
Do you handle all compliance for short-term rentals?
Yes, we ensure full compliance with regulations including contracts, safety requirements, and all necessary documentation. Our system tracks important dates and maintains digital records whilst keeping you updated on relevant legislation changes.
How quickly can you start managing my property?
We can begin managing your property efficiently including professional photography, listing creation, and operational setup. For existing hosts, we transition management seamlessly to maintain your booking flow and income stream without disruption.
Smart Tips for Smarter Landlords
Practical advice to help you boost income, avoid hassle, and stay ahead.
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